Privacy Policy
1. Overview
This Privacy Policy explains how we collect, use, disclose, and protect information when you use RPChat.me and its related services (the "Service"). We handle your information in line with applicable data protection laws.
2. Information We Collect
- Account information. When you sign in with Google, we receive your name, profile picture, and email address. The password stays with Google; we never see it.
- User content. We store the conversations you have with AI characters, characters you create, and other materials you submit, so that the Service works and you can revisit your history.
- Usage information. We collect log data such as IP address, device model, operating system, browser language, pages viewed, timestamps, and crash or error reports.
- Cookies. We use cookies and browser local storage to keep you signed in, remember your language preference, and keep the Service secure.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and improve the Service, including generating AI responses and remembering your preferences;
- Personalize features you enable, such as character memory and settings;
- Ensure safety, detect and prevent abuse, fraud, and violations of our Terms;
- Communicate with you about the Service, including service notices and support;
- Comply with legal obligations and enforce our rights.
4. AI Processing
To generate responses, the prompts and relevant context of your conversations are sent to third-party AI model providers acting on our behalf, under contracts that restrict their use of the data for providing the model services. AI providers may retain data as needed to deliver and secure their services and in line with their own retention policies. Please avoid sharing sensitive personal information in conversations — AI characters are fictional, and their memory features may retain details you discuss.
5. How We Share Information
We do not sell your personal information. We share it only:
- With service providers that help us operate the Service, such as sign-in providers (for example, Google), cloud hosting, payment processors, analytics, and AI model providers, under contracts that limit their use of the data to our purposes;
- For legal reasons, when required by law, legal process, or to protect the rights, property, or safety of users or others;
- In connection with a transaction, such as a merger or asset sale, with notice where required by law.
6. Cookies and Similar Technologies
We use essential cookies and local storage for sign-in and preferences. Where local law requires, we present choices about non-essential cookies before using them. In practice this includes: authentication cookies set by Supabase (prefixed sb-), your language preference (NEXT_LOCALE), and analytics cookies set by Google Analytics 4 (_ga, _ga_*, retained for up to 24 months). You can clear or block these in your browser settings.
7. Data Retention and Deletion
We keep personal information only as long as needed to provide the Service and for legitimate purposes permitted by law, such as keeping the Service safe, maintaining business and financial records, and resolving disputes. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where retention is required by law or needed for security purposes. For clarity: your account profile is retained while your account is active and deleted within 30 days after account deletion; conversations and characters you create are retained until you delete them; transaction records are kept as long as tax and accounting rules require; server logs are kept for up to 90 days.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email support@rpchat.me — we respond within 30 days. If you are in the EEA or the UK, you may also lodge a complaint with your local data protection supervisory authority. If you are in an area with specific statutory privacy rights, nothing in this Policy limits those rights.
9. Children's Privacy
The Service is not directed to children under 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect their personal information. If we learn that we have collected personal information from a child below the minimum age, we will delete it. Minors should use the Service only with a parent's or guardian's consent and supervision.
10. Security
We apply technical and organizational safeguards appropriate to the risk, such as encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Data Transfers
Our service providers may process information in countries other than your own. Where required, we rely on appropriate safeguards for such transfers, including the data processing agreements and transfer mechanisms required by applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the current version in the Service, and if changes are significant, provide a more prominent notice.
13. Contact
Questions about this Privacy Policy? Email us at support@rpchat.me.
14. Google User Data
RPChat's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
When you sign in with Google, we receive only the basic profile data you consent to share (name, email address, and profile picture). We do not request access to Google Drive, Gmail, photos, or any other Google services, and we do not transfer Google user data to AI model providers or advertising networks.
15. AI Content Standards
RPChat is an AI roleplay chat platform intended for entertainment. We do not permit, and actively work to prevent, the use of the Service — including any Google user data — to generate non-consensual intimate imagery ("AI NCII") or to sexualize real, identifiable individuals. Content involving minors is strictly prohibited. All characters on RPChat are fictional AI personas; conversations are processed by AI model providers as described in Section 4.
